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Rockwood Kitchens
- Contractors
- East Gwillimbury, ON
About this business
Location details
18170 Yonge Street, Unit A1A, 18170 Yonge St, East Gwillimbury, ON, L9N 0J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This morning we met with Kyra Goodman, a design consultant at Rockwood in East Gwillimbury. She walked us through the process and explained everything we needed to know before we made our decision to refurbish our kitchen with Rockwood. Thank you Kyra for your friendly, knowledgeable and professional service.
I had such a great experience at the Newmarket location of Rockwood Kitchens! I stopped in to learn more about their products and the renovation process, and I’m so glad I did. Kyra was absolutely amazing she took the time to explain everything clearly, answered all of my questions, and made what felt like a complicated process so much easier to understand. I learned so much about their products and what goes into a renovation. The customer service was honestly some of the best I’ve ever experienced friendly, knowledgeable, ... read more
I would give RockWood Kitchens zero stars if possible. Complete waste of time. Customer service is an alien term at this place. Went there today, saw one of their employees speaking with a couple, she didnt even look at me or say hello. Walked around, passed by the desk a few time, the terrible employee didnt even acknowledge my presence. After 10 minutes, I went to the desk and asked if there is someone that could help me with kitchen remodel, her reply was no, im the only one here. She wanted me to fill out a form and gave... read more
I went to the Newmarket location to get a quote for a kitchen remodel, and the experience was extremely disappointing. There was one employee assisting other clients, which is understandable but what is not acceptable is standing there for 15 minutes without so much as a simple acknowledgment. I was completely ignored until I finally had to interrupt and ask if anyone could assist me or if I should come back at another time. Basic customer service starts with acknowledging a customer, even if you’re busy. A quick “Hi, I’ll b... read more
We had our kitchen renovated in December 2024 & Kyra was our designer & was amazing from start to finish & still listens to any concerns we have. She is very pleasant & we love our kitchen! Everything was on time & she communicated with us throughout the process. We were super impressed with our installer Steven. His attention to detail was impeccable. Thank you for a beautiful kitchen!
Frequently asked questions about Rockwood Kitchens
How is Rockwood Kitchens rated?
Rockwood Kitchens has a 4.7 star rating with 93 reviews.
When is Rockwood Kitchens open?
Rockwood Kitchens is closed now. It will open at 10:00 a.m.
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