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Rockwood at the Cascades Apartments

2.6

About this business

Rockwood at the Cascades invites you to move your imagination and come in to find your new story with us in Sylmar, CA. Situated among the rolling hills of The Cascades master-planned community Rockwood at the Cascades apartments is a destination community providing you with the high-style touches you deserve. At our Sylmar apartments, you can splash in our resort-style pool, relax in the spa, or lounge poolside in the open-air cabanas and outdoor living spaces that are equipped with complimentary Wi-Fi. Indoors, you can res... read more

Location details

16613 Foothill Blvd, Sylmar, CA, 91342, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.680 reviews
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Andrew's profile image
Andrew 
on Google
a month ago

Just moved in. The "Emergency Maintenance Line" goes to Voicemail. It's Sunday and instead of enjoying it I am scooping dirty backup water from my kitchen sink I believe to be caused by upstairs neighbors dumping food and oil to prevent flooding. It's not worth the 3k+ they want, maybe about 2500 since you will likely have your own story about the headache you experienced here. Maybe they will earn a better than 1 star review in the next 11 months and I'll come back to update? Update: It's 3 weeks since I first wrote a revie... read more

Justin Newman's profile image
Justin Newman 
on Google
a month ago

Man I wish I could put a zero for this place but simply put if youre looking for a place to live and find this one just avoid it. I finally moved out and of course they took my entire security deposit and expect more money. Other than that if you still want to live here expect long wait times for any repairs, loud neighbors, scrappy management that do little or find another person for you to contact, and if you have more than one vehicle have fun with trying to find parking. They have an app called Zark but you have to pay 5... read more

Christian Dignos's profile image
Christian Dignos 
on Google
a month ago

I lived here from 2022-2025 and they changed property management at least 3x in this time. This tells you a lot about how this place is being handled. Forget trying to get any maintenance done. It takes them a week just to get clogged sinks fixed. There’s frequent power outages and horrible parking since they rezoned the public streets to bike lanes. They also misplace your lease contract and convert you to month to month without your knowledge because what you submitted was ‘never filed’ by them. Even if you signed paperwor... read more

Jessica A.'s profile image
Jessica A. 
on Google
a month ago

My husband, son, and I moved in last fall and are extremely happy with our apartment! The layout is great and the community is beautiful. Lucia, in the office, has always been so sweet and helpful whenever we had questions or needed any accommodations. Maintenance requests did take a good while for a few months, but now they have hired more maintenance workers. They have really been on top of our requests, fixing things faster, and doing a great job up keeping the property. Management has been making upgrades to the property... read more

Seth Vinet's profile image
Seth Vinet 
on Google
2 months ago

I've lived here since December, and have had numerous issues. My garbage disposal hasn't worked since January, I have a light in the kitchen that hasn't worked since I got the keys to move in, and my closet doors has had a huge crack going across the glass and the tracks have all been broken since before I moved in. I've put in numerous requests, yet my issues are still unresolved. It's like they only come fix stuff when I call and throw a fit over it. The property manager has never reached out to me once in regards to anyth... read more

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Frequently asked questions about Rockwood at the Cascades Apartments

How is Rockwood at the Cascades Apartments rated?

Rockwood at the Cascades Apartments has a 2.6 star rating with 80 reviews. 

When is Rockwood at the Cascades Apartments open?

Rockwood at the Cascades Apartments is closed now. It will open at 9:00 a.m. 

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