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Rockwall Ford Service
- Automotive
- Rockwall, TX
About this business
Location details
990 East I-30 at, State Hwy 205, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I just want to share my experience with the service department. I went to them since I have a Ford Escape but didn't buy from there but went there since the dealership that I bought it from couldn't figure what was wrong with my cars AC. So took to Ford Rockwall and the customer service wasn't bad ..Ozzie helped me and was upfront on the costs. It was when I went to pick it up that they were charging me a diagnostic fee since out of the 4 things they diagnosed only 1 thing didn't get fixed and I was told at checkout the tota... read more
I had front end work done on my car when the collision center was there and was told as long as I own the car, my car is covered. I have been calling and leaving messages for Sean (Service Manager), and he has yet to return my call! I have called numerous times and spoke with several people, and everyone say the same thing..."I'll leave a message for him to call you back." This is pathetic and now I'm having to escalate the issue because he's not returning calls.
Excellent service and service personnel . Quick and efficient service delivery. , reasonable service charges.They pick your vehicle from your location and drop it back after service if you need. I never had such a wonderful vehicle service experience . 5 stars no question.
Jamie did all he could to meet my needs with timing and getting everything approved through warranty. Great guy and worked hard to get me out of here on time. Will come back and ask for him as my adviser.
Frequently asked questions about Rockwall Ford Service
How is Rockwall Ford Service rated?
Rockwall Ford Service has a 3.7 star rating with 80 reviews.
When is Rockwall Ford Service open?
Rockwall Ford Service is open now. It will close at 9:00 p.m.
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