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Specialties Retirement Community
25 Coles Meadow Rd, Northampton, MA, 01060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My nephew is well cared for. Pills given on time, everyone on staff knows his name, and as a past chef, he knows good food when he eats it, and the food meets his high standards (except for pizza night). But he also has a choice of another menu item.
Continually messed up meds for my loved one (LO) for the entire eight month stay, often not even bothering to order refills, and more often administering the wrong med cocktail based on the time of day. Awful, cold food. Uncaring staff, but who can blame them when they’re underpaid? Uncaring administration as well. Another patient repeatedly entered my LO’s room in the middle of the night (even crawled into the bed on at least two occasions), and the admin’s response was to “lock the door.”
Staff was helpful and present even in the middle of the night. It’s not (or at least not the part I saw) one of those older people’s homes where the residents can’t easily come and go. Looked nice and clean, and well run (again, can only speak to the part I saw, around midnight, for a brief duration).
Rockridge Retirement Community has a 4.1 star rating with 10 reviews.
Rockridge Retirement Community is open now. It will close at 6:00 p.m.
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