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Rockler Companies, Inc.
- Business Services
- Medina, MN
About this business
Location details
4365 Willow Dr, 4365 Willow Dr., Medina, MN, 55340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used to be good but going down hill quickly. they have terrible customer service. No longer competitive. I will not be buying from them ever again,
As a professional craftsman, I value precision. Rockler’s "Satisfaction Guarantee" is anything but precise; it is a deceptive framework used to justify arbitrary penalties. After attempting to return a factory-sealed item just past the 90-day window, I was met with a series of documented contradictions that should concern any shop owner. After a representative quoted a 25% restocking fee, I escalated for clarification. A supervisor named Krystal responded by increasing that fee to 26.3%. In Rockler’s world, asking for profes... read more
$422 to Discover How Little Effort Is Possible I’ll own the tiny mistake: a wrong ZIP code slipped in via mobile autofill. What followed was not an error — it was Rockler’s process working exactly as designed. The warehouse was open and orders were being picked. Customer service was closed. And even if it hadn’t been, Rockler’s own policy makes it clear: once you place an order, you cannot cancel it or change it. In other words, mistakes are expected; fixes are forbidden. I contacted them before labels were printed, again af... read more
Great place to work also pretty much any took you need to complete. Your woodworking 0roject
Frequently asked questions about Rockler Companies, Inc.
How is Rockler Companies, Inc. rated?
Rockler Companies, Inc. has a 3.4 star rating with 45 reviews.
When is Rockler Companies, Inc. open?
Rockler Companies, Inc. is closed now. It will open at 9:00 a.m.
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