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Rockhaven Medical Centre and Pharmacy

3.7

About this business

Location details

170 Rockhaven Ln Unit #104, 170 Rockhaven Ln, Waterdown, ON, L8B 1B5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 3:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.771 reviews
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Jeremy Cummings's profile image
Jeremy Cummings 
a month ago

I received care here in roughly 2020 related to a hernia. I later had a negative outcome and filed a CPSO complaint. This is my personal experience. 

B P's profile image
B P 
a month ago

I feel compelled to write a review for all of the negative reviews here.. I LOVE Dr Ridha, he is literally the best family doctor I've ever had and I will keep him until the day he retires (which I hope is a long time from now). He's caring, he remembers me, he knows my family, he listens to everything I have to say and NEVER downplays how I'm feeling. I will never leave his practice, especially if you see the state of other family doctors and their reviews. As for Erin, sure she can be abrasive sometimes, and other times sh... read more

MEGGIE A's profile image
MEGGIE A 
3 months ago

Dr Ridha is amazing and thorough but his receptionist Erin is rude, dismissive and lacks empathy. Ive been seeng other dr’s just to avoid having to speak with her unfortunately 

Ecaterina cK's profile image
Ecaterina cK 
4 months ago

I've worked with many doctors throughout my career but Dr. Ridha is the most caring of all. He really cares for all his patients and will be very attentive to your needs. The receptionist is extremely unwilling to help. And now I believe that she is borderline CRUEL... That is it I'm fed up with her constantly denying care for patients, and causing unnecessary stress of not being able to book appointments due to this or that. Access to care is our right. She follows strict protocol of only accepting calls right at 9am with t... read more

Jay C's profile image
Jay C 
6 months ago

Dr Ridha is a wonderful doctor. The overall vibe of the clinic though has changed probably since Covid however. Just listening to their voicemail sounds almost passive aggressive - the tone is like patients are an annoyance. Not what you want to hear from your doctor's office 

Frequently asked questions about Rockhaven Medical Centre and Pharmacy

How is Rockhaven Medical Centre and Pharmacy rated?

Rockhaven Medical Centre and Pharmacy has a 3.7 star rating with 71 reviews. 

When is Rockhaven Medical Centre and Pharmacy open?

Rockhaven Medical Centre and Pharmacy is open now. It will close at 2:00 p.m.  

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