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Rockhampton Auto Group
- Automotive
- North Rockhampton, QLD
About this business
Location details
112-118 Musgrave St, North Rockhampton, QLD, 4701, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Tried booking a service with them multiple times and each time they messed up the booking or didn’t actually book the service after telling me they did and advising they would send a reminder text for the booking. 1 star is honestly too much.
Purchased a LDV D90 back in October 2024. Nothing but issues with the service department. First service on the 07/11/2024 and have not been able to get a service report for it after a number items were identified. Took the car back on the 03/12/2024 with a loose sway bar link and still haven't received the service report for that. Had my 5000km service on the 22/01/25 to be told there are no outstanding issues from the first service. After a lengthy conversation with the service department and the manager they found the note... read more
The service department has terrible customer service. My vehicle has been with them since late December 2024. Was originally told parts had been ordered and would take 3-5 days to arrive. Tried contacting by phone several times for phones to go unanswered and messages never returned. Went in a week ago to be told not sure why I was told that as part is on back order. I then asked about a loan vehicle to be told they have none available and I can come back in the following week to see if they have any available no offer of th... read more
Frequently asked questions about Rockhampton Auto Group
How is Rockhampton Auto Group rated?
Rockhampton Auto Group has a 3.6 star rating with 16 reviews.
When is Rockhampton Auto Group open?
Rockhampton Auto Group is closed now. It will open at 8:00 a.m.
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