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Rocket Lawyer
- Lawyers
- Ogden, UT
About this business
Location details
372 24th St, Ogden, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice people
*** Caution *** Tried the free trial, they couldn't do exactly what we needed which is fine, so we simply canceled the trial 6 months ago. However, they continued to charge us $59.97 for the next 6 months. We called 4-5 times to ask for them to please cancel and refund. Customer Service admittedly said that they see where we have called and cancelled several times !!! However, they say that they can issue one refund due to their policy. Despite the fact that we tried to cancel 6 months ago and several since. We cancelled aga... read more
Absolute worst. They get you to enroll in free trial and then never alert you of their $40 a month AFTER you signup. It is in tiny "*terms and conditions* when you sign up. You then are never alerted each month as they take $40 as a charge on your credit card. In addition, they never email you or send text each month they take this. Finally they only partially refund you when you find out and demand a refund!
We are disappointed with Rocket Lawyer’s lack of responsiveness. After multiple calls, voicemails, and emails to their Trademark Department, I have yet to receive a response. We have an urgent Statement of Use (SOU) filing with the USPTO, and despite Rocket Lawyer handling our initial trademark application, their support has been completely unresponsive. If you need reliable legal assistance, I would strongly reconsider using their services.
I hired Rocket Lawyer nearly a year ago for trademark-related services. The initial onboarding process went well, but the experience after that was not as positive. It has been extremely difficult to get in touch with the trademark department once the onboarding stage was completed. The company's trademark team is comprised of only two staff members.
Frequently asked questions about Rocket Lawyer
How is Rocket Lawyer rated?
Rocket Lawyer has a 4.6 star rating with 447 reviews.
When is Rocket Lawyer open?
Rocket Lawyer is closed now. It will open tomorrow at 9:00 a.m.
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