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Rock Roof LLC
- Contractors
- Wilmington, DE
About this business
Location details
211 Maryland Ave, Wilmington, DE, 19805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The project was supposed to take one week, but it dragged on for nearly a month. They kept coming late, leaving early, and blaming the weather even when it was sunny. On top of that, the final bill was 30% higher than the quote. I regret choosing them.
I hired this roofing contractor to fix a leak, but after spending thousands, the problem came back within weeks. When I called to have them come back, they kept delaying and eventually stopped responding. Now I have water damage inside my home. Totally unprofessional and unreliable.
They promised high-quality shingles but used cheap ones that started curling just months after installation. When I raised concerns, they said it wasn’t their problem because the warranty was through the manufacturer. Totally unacceptable. Avoid this company.
The crew was careless, left nails all over my driveway, and damaged my gutters. When I tried to speak with the owner, he was rude and dismissive. No apology, no accountability. Worst customer service I’ve ever experienced.
I haven't used them yet but I must say that so far the company is fantastic. Smith came out today and was excellent. No pressure sales. Concise and quick with a quote. He was personable and respectful in every way. We have a couple other quotes lined up so I have no measure for where it lies yet but the product recommended seems to be a quality one. Regardless of whether we go with them it was everything you could want from an initial experience with a company and that definitely sways us towards finalizing. Thank you Smith ... read more
Frequently asked questions about Rock Roof LLC
How is Rock Roof LLC rated?
Rock Roof LLC has a 4.7 star rating with 112 reviews.
When is Rock Roof LLC open?
Rock Roof LLC is open now. It will close at 7:00 p.m.
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