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Rock Fitness Center
- Recreation
- Cartersville, GA
About this business
We at The Rock Fitness Center pride ourselves in offering modern facilities and equipment in the North Georgia area. Each of our locations offers options for the ENTIRE FAMILY. We are here to help serve our members in making them feel like family and reach their fitness goals.
Location details
695 Henderson Dr, Cartersville, GA, 30120, United States
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After 3 years it was time to cancel my membership. The guy texted me to renew it, I said cancel it. Dylan started telling me how I had to come in and speak with the manager etc and then he dropped this on me. He took my matter effect text and then told me he didn't like my tone. Like he's my dad but one thing old Dylan didn't have was a class on customer service. They should probably retrain this guy. But that's who's running your membership. People that are treating you like you're their servants or they're your dad.
I have deleted a previous review, I was driving 50+ miles back and forth from Acworth to Cartersville just to workout and keep my membership in good standing, and was a little disappointed. Well, There maybe some issues with certain gyms in the area, but I find none in Rock Fitness. AUSTIN, as well as all the other staff have been exceptionally kind to me even though I gave them a low rating. You don’t find professionalism like this everywhere. I want to thank all of you for your kindness and professional demeanor. I have co... read more
Great gym and great service. Clean gym and it’s 24 hours. Checks all the boxes for me!
Clean Friendly Equipment Well Maintained. Ms. Donna Pilates Blend--- She is a ROCK STAR! I am not coordinated and she made it so easy to follow along. I actually LOVED her class and had such good vibes going into the day! She's amazing!
This might be the most unprofessional bs gym I’ve ever experienced. I’m mostly referring to their billing procedure. I was called from a third party collection agency and they would not even tell me who they were. Mind you, I attempted to freeze my account because I was out of town for months, and during the convo I was ensured that it would be frozen. It was not. When I went in to clear everything up, an arrogant kid gave me the run around, and when I asked to speak to a supervisor I was told she was busy watching her child... read more
Frequently asked questions about Rock Fitness Center
How is Rock Fitness Center rated?
Rock Fitness Center has a 4.4 star rating with 182 reviews.
When is Rock Fitness Center open?
Rock Fitness Center is open now. It is open 24/7.
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