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Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield)
- Dental
- Broadwell, IL
About this business
Location details
2226 Penfield Rd, Broadwell, IL, 14526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
reoccurring problem that a staff member at the front desk named crystal will put you on hold for 15 minutes & let the phone end the call. happened more than once. who are they employing at the front desk?
Dentist, hygienist, are very friendly and extremely experienced but the office staffs are so rude. They'll give you an appointment that you have to accept or they'll schedule you for nine or ten months. Maybe they are too busy for service.
I think this place has too many patients. I think they are overwhelmed up front with having to schedule out so far for what is supposed to be the next six month cleaning not having anything available for at least ten months. They are doing the best they can. It is so hard to find a dentist office thst accepts Medicaid so everyone is being referred here and this has been an ongoing probably for at least a decade and a half. Nys has to change something around, it is not fair for people to want to have their mouths taken care o... read more
My son went there for the first time. I don't know if they do the cleaning and X-ray for my son or not. I have to go the other dentist office because of my son's insurance. The new office sent all the paperwork to dental Penfield, dental Penfield didn't send anything back to the new office. I called and dental Penfield asked me to sign the consent before they send out paperwork. I signed but the new dental office still doesn't get anything yet. idk what was going on. Did the dental Penfield take X-ray on my son' teeth?
Don’t write reviews often but felt it was needed after my experience today. Went in for a filling scheduled at 1:00pm & sat in the waiting room after being checked in. Whilst I was being checked in, the receptionist Diane (or Diana) rudely interrupted all of my concerns regarding an insurance claim I was waiting on & proceeded to tell me I didn’t know who my dentist was- claimed my dentist was a someone I saw last appointment (because I was unable to get an appointment in with my original provider) and continually turned the... read more
Frequently asked questions about Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield)
How is Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield) rated?
Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield) has a 2.6 star rating with 21 reviews.
When is Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield) open?
Rochester Regional Dental Penfield (Formerly Called Unity Dental Penfield) is open now. It will close at 6:00 p.m.
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