Rocco's Service Center

Peter Marion 

on Google

a year ago

For a basic car, you’re fine going here - but don’t bring a car you really care about. Rocco didn’t listen to what I asked for, gave me the wrong non-OEM tires when I specifically asked for them by name, and took 3 weeks to change the (wrong) tires and do an inspection - they clearly forgot about my car til I called for an update after 2 weeks of nothing. It now seems to have developed a pulsating feeling while braking but I’ll take it elsewhere to see how that happened… They’re nice enough (minus the dog), and they’re a fai... read more

Rich Stevenson 

on Google

a year ago

Very honest and meets all expectations. I've been to Rocco a few times now for service; always received fair and courteous on time service. Most recently I had to return for a power steering pump repair that was replaced 11 months ago; he gladly replaced it free of charge as a defective warranty item. Receptionist Tina is excellent also. 

Moses Kyle McCarter 

on Google

a year ago

Went here to get my fluids done according to the Lexus manual. I keep my cars up to date on latest maintenance. Ten minute later the owner comes in and says the fluids are fine but all four brakes are up. Oddly enough I had just gotten the front bakes done. And the rears had 10mm shown to me while that work was getting done. Again, odd. He also mentioned all four tire need doing. That one I knew. I do my tires at Costco. I explain this. He then goes on to explain to me that Costco uses tier 2 tires. I thought that hilarious.... read more