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Robot My Life
- Home Services
- Ferntree Gully, VIC
About this business
Location details
10/3 Clyde St, Ferntree Gully, VIC, 3156, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good product (Moebot S10), but very terrible service. Getting parts from them is impossible, whether you pay for it or not. They delayed the parts for months, give terrible instructions to fix it (via a blurry video) and also get the parts wrong, even after over 5 months of Moebot S10 not working. I am at this stage assessing my options with Consumer Affairs Victoria as this is getting out of hand. They have clearly lied in their advertising. DO NOT BUY ANYTHING FROM ROBOT MY LIFE!!
Terrible experience — Beware of Robot My Life!! I bought a $1200 robot vacuum and cleaning tower bundle. Just 5 months in, the robot failed with a motherboard issue, confirmed by their technician. After much back and forth, they finally agreed to repair it and sent a returns label, but then lost the unit entirely. When I followed up, I was given a false tracking number for a robot that was sent to Brisbane, whereas I am in Perth, this was clearly intended to delay me while they located the unit. With months of delays and no ... read more
TERRIBLE after sale service. My robot vacuum (Hobot Legee D8) stopped working after 11 months of use, I emailed them soooo many times requesting for help... NO RESPONSE! I called them... NO ANSWER! Now they've emailed me with their latest promo LOOOL like I'll ever buy anything from them again!
Do not buy from these guys. I purchased a Moebot in February 2025. At the end of April 2025 (nearly 3 months), the power supply failed. I sent over 6 emails to them asking that they replace the power supply under warranty. Eventually their answer was and this is the exact wording from their email to me and I quote: "Regarding the replacement power supply, we do apologize as we don't have it in stock. Also, since this is considered a consumable product, we are unable to cover the replacement under warranty. However, you can g... read more
bad robot
Frequently asked questions about Robot My Life
How is Robot My Life rated?
Robot My Life has a 4 star rating with 406 reviews.
When is Robot My Life open?
Robot My Life is closed now. It will open on Monday at 9:00 a.m.
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