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Robinson Brothers Ford Service
- Automotive
- Baton Rouge, LA
About this business
Specialties: Robinson Brothers Ford family has been serving Baton Rouge and the surrounding communities for nearly 70 years. We are conveniently located at the intersection of Airline and Sherwood Forest/Siegen Lane, and we feature one of the largest selections of new Ford Cars, Trucks, SUVs and Crossovers and certified pre-owned vehicles in the Gulf South. Robinson Brothers Ford is the proud to be the largest volume Ford/Lincoln dealer in LA. Our website lets you shop from your home/office 24/7, even from your cell phone! F... read more
Location details
11455 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had the absolutely pleasure of working with De'Aun and she is completely knowledgeable in relation to warranties, coverages and services that the vehicle needed. I was told no by several other service centers but 1 stop in at robinson brothers service center and De'Aun was able to get my issue completely resolved at absolutely no cost to me. She is a complete Godsend
We dropped my son’s truck off on a Monday because of engine issues. Did not hear back from them by Wednesday, so called for an update. No returned call so called again Wednesday evening. Was told three things were wrong so had to submit for warranty first thing in the morning. Called by 2:30 the next day and they still had not submitted to warranty. By the next afternoon there were more than $3000 worth of additional issues they said needed to be fixed. At this point we did not feel comfortable having the truck fixed by the ... read more
We brought my car in for an issue I was having. With my windshield wiper fluid not spraying. They said I needed a new pump. Partially covered under my warranty. Price stung a bit but okay. Two and a half months later having the same issue. Talked to the guy before said to bring it in. I moved to another state so took the opportunity to visit my family. They say the liquid coagulated (not covered under warranty) and they would have to take the whole tank out. Quoted me another good chunk. The second diagnostic cost me with ta... read more
Work takes 2-3 times as long as quoted and they won't communicate with you. We dropped off a car with a clogged sunroof drain. We were told it would be 24-48 hours before they could diagnose the problem. Four business days passed with zero updates. I called multiple times a day asking if they had at least looked at it yet--no update. I had to ask to speak to a manager before they would even start to look at it. In the end it felt like we were charged a ridiculous amount for the privilege of Robinson Brothers holding our car ... read more
Frequently asked questions about Robinson Brothers Ford Service
How is Robinson Brothers Ford Service rated?
Robinson Brothers Ford Service has a 3.1 star rating with 17 reviews.
When is Robinson Brothers Ford Service open?
Robinson Brothers Ford Service is closed now. It will open on Monday at 7:00 a.m.
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