Robertson Optometry

Kathy Preece 

on Google

a year ago

I experienced a humiliating visit this afternoon while looking at eye glass frames. Over the years I have always gone to Robertson Optical to look at frames but have never ended up choosing the right frames for me at Robertson. When the staff member found out I didn’t purchase from them in the past she said “Oh so you got our help and then went somewhere else to buy glasses.” Her comment was very unprofessional and inappropriate. As a customer I have the right to go to as many places as I choose to find my glasses and I... read more

Denise Askin 

on Google

2 years ago

They've always been fantastic for myself and I'm continuously pleasantly surprised by how much their optometrists understand about the effects that some of my (commonly misunderstood) health conditions can have on eyes. Today I took my almost 23month old toddler in for their first eye exam and it was a fantastic experience. You never know how these "firsts" are going to go with a toddler and every staff member at Robertson Optical made it a really great experience for my toddler and myself. They even helped keep her busy whi... read more

Helen Smith 

on Google

11 months ago

Jeanette was so helpful to me. I was picking out new glasses and she had great suggestions. Her customer service was above and beyond. Highly recommend Robertson Optometry. 

Mark Gerein 

on Google

2 years ago

I have been a customer at Robertson Optical for over 10 years. I have had multiple eye exams done with them, purchased lenses, a year’s supply of contact lenses on multiple occasions, so I have given them a good amount of business. I had a contact lens fitting done there a few years back (eye scan done with a machine to determine characteristics of the eyes to ascertain which contact lenses are the most suitable). At that time, they just recommended a particular contact lens which are daily use only. I have now started using... read more

Tara Palmer 

on Google

2 years ago

Unfortunately, we did not have an all around positive experience. Our family was new to Ladner and in need of eye exams. Booking was easy and the optometrist was excellent in every way. Sadly, our experience was downhill from there. I inquired about contact lenses and was asked if I wear them. I explained that I have for 6+ years but since the pandemic (I work in healthcare with direct patient contact) I elected to forgo contacts for a while). I was ordered some trial lenses and thought that was that. I then revived a phone ... read more