Roberts of Ocala Downtown Chapel Funerals & Cremations

Crystal Smith 

on Google

a day ago

At the worst time of our lives, Roberts Funeral Home showed true compassion for our family. We lost our son in a tragic accident, and as our worst nightmare was unfolding, we were carefully walked through each step of the process. Cheri was our person of contact and there aren't enough words to say how kind and gentle she is. On the day I picked up my son's remains, I met with Gretchen. The same comfort, kindness and gentleness was given. The staff at Roberts Funeral Home are above the rest, and we will forever be grateful f... read more

Andrew Corsaro 

on Google

a week ago

Overpromised and underdelivered. I contacted this funeral home when my father went into hospice care because our church recommended them. Made simple arrangements with a man who was very helpful, paid and signed a contract. When my father passed the funeral director (extremely not personable, unfriendly, and zero compassion, she should be in a different career) said the contract was wrong and we needed to sign another one. They said the original contract overcharged us and we would get a refund (it's been 3 weeks and no refu... read more

Karen Dreaver 

on Google

2 weeks ago

Losing both of my parents unexpectedly within days of each other was not something i ever imagined having to deal with. Roberts of Ocala made the process as easy as they could. Whitney was so wonderful and patient with me and helped guide me through everything without being overwhelming. 

srnty42day 

on Google

2 months ago

Thank you so much! I will tell that you made my family and myself feel really taken care during one of the most difficult times in my life. I know you have thousands of families you deal with , but all of you at Robert’s Funeral Services made us feel like we are the only ones. I know it must take its toll on all of you at times with all your own lives and many challenges, but you make us feel like we are the only ones with your patience and kindness . My thanks and prayers for all of you. Nilsa Pappas’s daughter Jeanne Lucas 

George Ward 

on Google

2 months ago

Please accept my sincere heartfelt gratitude for the excellent, exemplary, and phenomenal service provided our family by Mrs. Kathy Ward Tolbert for our dearly beloved Matilda Mae Ward-Brown. Through the coaching, leadership and professional advice of Mrs. Tolbert our expectations were exceeded. From the initial point of picking up Matilda's body from Halifax Medical Center in Daytona, first impressions made a positive impact. The planning conference at your Downtown Campus was very impressive by the appearance, cleanliness,... read more