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Dr. Robert Smith, MD is a family medicine specialist in Mills River, NC and has been practicing for 24 years. He graduated from Eastern Virginia Medical School Of The Medical College Of Hampton Roads in 1995 and specializes in family medicine.
127 Vance Hill Dr, Mills River, NC, 28759, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 4:30 p.m. | |
Wed | 9:00 a.m. to 4:30 p.m. | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
On this particular visit, we needed a quick consult with the doctor himself, as the PA apparently cannot administer a shot without his approval. We were lied to TWICE about Dr. Smith not being there that day. We were told that we could not even reach him by phone. They sent an email to him (they said), and we would have to wait for him to respond. We were not happy with that because the patient was in alarming pain. Still, we were told that we would have to make an appointment and see him on a different day. We traveled for ... read more
Business response:
We really appreciate your feedback, and the time you took to share it with us. We're sorry to hear that you had this experience with us and would like to help. Please reference this review in an email to our Director of Patient Experience Camy Horrell. You can reach her at camy.horrell@adventhealth.com or by calling 828-681-2781.
I have been seeing Dr. Smith since late 90s or early 2000s, cannot remember for sure. Anyway, I am still with him in 2020. I have always been treated with respect and kindness by everyone in his office. I would not change doctors for anything. He is the best.
Dr. Robert Smith is the most knowledgeable, insightful and caring physician I've known. His staff, namely Kevin, is exceptionally patient and kind to patients, which is very important, since my mother is elderly and fragile, and needs to feel comforted during her visits. We feel blessed to have found Dr. Smith.
H has been very understanding and compassionate. I never feel pressured or rushed.
I was scheduled for a wellness visit ONLY. Blood work was ordered which was wellness ONLY - no diagnostics whatsoever - and there were no problems at all with my blood. I was then billed by the doctor AND the hospital (for blood work). I called the doctor’s billing person who said that because I asked a question during the visit that it would not be considered wellness!!! I honestly believe they were not fair about this. The doctor also did nothing whatsoever to help me during any visit!!!
I appreciate the fact that Dr. Smith take time to listen to you before making an assessment. Also, before the sick visit ends, Dr. Smith always asks if there is anything else that we need to talk about. That is a good quality because some folks typically have something else on their mind but can be apprehensive about bringing it up. Has a great sense of humor, treats with care and seems to be very respectful of his Staff. Well Done. Highly Recommend Dr. Smith and Paula Hunter!
He has his patient’s best interest in mind and willing to go the extra mile when needed. You can count on him to do the right thing and what’s best for you .
Robert Smith, MD has a 4.5 star rating with 59 reviews.
Robert Smith, MD is closed now. It will open tomorrow at 9:00 a.m.
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