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Robert P. Caruso, M.D.
- Urologists
- Newark, NJ
About this business
Location details
243 Chestnut St, Newark, NJ, 07105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After waiting 2 months for a new patient appointment the office wait was 1 and 1/2 hours- my husband finally walked out- very crowded room with people coughing. I thought drs had learned better during covid-
Business response:
From RWJBH Medical Group:Thank you for taking the time to provide feedback about your experience with us. We have a culture of constant improvement and feedback like yours helps us shape the way we do things. Please contact RWJBHMedGrpPatientExperience@rwjbh.org for follow up.
Dr Caruso is fantastic! However, the front desk people in the Bloomfield office are very rude, canceled an appointment 15 minutes prior to my appointment time. they don’t let you finish your question they cut you off. I would recommend the doctor but they need to get a new staff
Business response:
We sincerely appreciate you sharing this review. We would like to learn more about your experience, and what we can do to improve. Please reach out to us at RWJBHMedGrpPatientExperience@rwjbh.org at your earliest convenience. We look forward to hearing from you.
I've been very impressed with the time, patience and professionalism of Dr. Caruso. I, personally, never experienced any problems with the office staff. I found it incredibly easy to make timely appointments and I truly appreciate how helpful they have been regarding all of the logistics surrounding surgery and aftermath. I would highly recommend this practice and am very grateful for Dr. Caruso & his staff.
Fue excelente operación , el mimo llamo a mi esposa después de la operación , explicó todo el proceso, mil gracias doctor
Incompetent staff scheduled wrong day with wrong Dr. Good thing I did not take off work. Office is in undesirable area as panhandlers and prostitutes greet you in the parking lot. Office is dirty. Was asked to give urine sample in bathroom. Found five uncovered samples from other patients next to toilet. Absolutely disgusting. Samples were left under the towel dispenser so if you wash your hands, the water drips IN YOUR SAMPLES!!!! Anyone can contaminate your sample. This is a place you would expect to see in Mexico not NJ. ... read more
Dr. Caruso is a competent professional who is currently treating me. Always cordial and caring, Dr. Caruso attentively listens to my questions and concerns and provides thorough, helpful answers to my questions. I am confident Dr. Caruso is treating me as well, if not better, than any other doctor can.
Save your monry and your time, this guy is only concerned for one guy, and that one guy is himself. I have seed him a few times, and he billed my insurance company over $10,000. His office staff are illiterates where he probably pays them peanuts. Stay away!!!
Frequent urination problem (pee 10-12times at night). Dr. Caruso put me on antibiotics-3months (yes!) covering different spectra of bacteria. Did bladder intrusion test, vaginal ultrasound. Not much improvement (down to 7-8 times at night). Said it could be vaginal infection, but nothing clear. Took it into my own hands, stopped antibiotics, did research. Cut down caffeine completely (coffee, soda). Vola! Frequency down to 2times at night. Very dissatisfied with direction of treatment.
Dr. Caruso himself is excellent. He's a knowledge urologist who is thorough and dedicated. I would highly recommend him. However, his office staff is mostly incompetent and consistently fail to give him messages. There is no follow up or communication with the doctor on lab results and if you don't self advocate constantly you will fall through the cracks. Simple UTI results can take a week to 10 days to finally get a script because no one follows up with the Doctor.
Frequently asked questions about Robert P. Caruso, M.D.
How is Robert P. Caruso, M.D. rated?
Robert P. Caruso, M.D. has a 3.2 star rating with 13 reviews.
When is Robert P. Caruso, M.D. open?
Robert P. Caruso, M.D. is closed now. It will open on Monday at 9:00 a.m.
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