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Robert Basil Buick GMC Service Center

3.1

About this business

At Robert Basil Buick GMC Service department, you'll find a team of qualified service technicians standing by to help you with any of your service related needs. We service everything from oil changes, tire rotations, brake pads or transmission problems, and more! 

Location details

3475 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.17 reviews
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Sherry's profile image
Sherry 
on Google
3 weeks ago

The service folks are so friendly and down to earth! The Service Mechanic took my car in between the many other repairs, and they found what was wrong with my Buick Encore GX and had the parts and the car runs, performs like new again. Price was great as it had a warranty on it! I admire everyone working there. Thank you for putting your customers first! A little drama doesn't hurt. 🤣 

Alex Czarnecki's profile image
Alex Czarnecki 
on Google
2 months ago

Horrible service, outrageous wait times, and pricing is ridiculous. Wasted a month of my time when my engine failed and played games to get out of fulfilling repairs that should've been covered under the engine 4 life warranty that they sold my vehicle with. If you'd like your service center to try and drag you through thousands of dollars in unnecessary repairs to avoid fixing warranty items id recommend buying here. 

Don s's profile image
Don s 
on Google
3 months ago

Had a few service lights come on. Side collision sensor, engine reduced power. And one other service light on a 2023 buick enclave bought brand new. We'll they had no loner and scheduled me 5 weeks out for repairs and a loaner back in march.. To be honest, I am somewhat grateful. I found another Buick dealership they got me in the next day and gave me a loaner that day. I ended up buying another SUV for my wife. Keeping mine. I had forgotten about my appointment, seeing how it was made 5 weeks ago, and they are just texting ... read more

Grace Post's profile image
Grace Post 
on Google
2 years ago
Anonymous's profile image
Anonymous 
on Google
2 years ago
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Frequently asked questions about Robert Basil Buick GMC Service Center

How is Robert Basil Buick GMC Service Center rated?

Robert Basil Buick GMC Service Center has a 3.1 star rating with 7 reviews. 

When is Robert Basil Buick GMC Service Center open?

Robert Basil Buick GMC Service Center is open now. It will close at 5:00 p.m.  

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