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Roberson's Albany Ford Service

4.4

About this business

Location details

1920 Pacific Blvd SW, Albany, OR, 97321, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.429 reviews
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Steve Rhodaback's profile image
Steve Rhodaback 
4 months ago

Roberson's service department maintained my wife's car for many oil changes and other maintenance until I had enough. The service manager brought out the service maintenance folder for my wife's car but it was my brother's folder. My name isn't on the car. Each time before I left the shop, I checked the oil dip stick. DRY! I made them hoist the car to prove to me it had the property amount of oil. It was two quarts low. Never again Roberson's. 

Duncan Thomas's profile image
Duncan Thomas 
11 months ago

Originally posted to overall dealership site, then I noticed there was a separate page for service, to which my review applies. Took my F-150 in for an oil change which went fine. The service advisor told me that I had an oil leak. I informed him that I had a Ford extended warranty and he said he would look up how to best get the repair scheduled. I also asked them to look at My right rear view mirror as it was not adjustable in one direction. First I gave the service advisor a week to check and call me back. No call, so I c... read more

James Stahlnecker's profile image
James Stahlnecker 
a year ago

Roberson Service center has always been fair to me & my family. Great at diagnostics, while my family knows shops like Crabtree or J&H seemed to be nickle & diming me replacing all associated parts, replacing the wrong parts or simplest fixes first. I was even warned a few months ago before i invested more into my truck, that my motor had more serious issues. Seemed to have a conscience to warn me, not just keep charging "fixes". 

James Stahl's profile image
James Stahl 
a year ago

Roberson Service center has always been fair to me & my family. Great at diagnostics, while my family knows shops like Crabtree or J&H seemed to be nickle & diming me replacing all associated parts, replacing the wrong parts or simplest fixes first. I was even warned a few months ago before i invested more into my truck, that my motor had more serious issues. Seemed to have a conscience to warn me, not just keep charging "fixes". 

ACME Coyote (Wile.E.Coyote)'s profile image
ACME Coyote (Wile.E.Coyote) 
a year ago

Oil change and inspection on large diesel. The inspection was thorough and oil change for a large diesel at a very reasonable price. An auxiliary battery was even tested and found be bad, then promptly changed without additional labor cost. Kept informed and professional the whole time. 

Frequently asked questions about Roberson's Albany Ford Service

How is Roberson's Albany Ford Service rated?

Roberson's Albany Ford Service has a 4.4 star rating with 29 reviews. 

When is Roberson's Albany Ford Service open?

Roberson's Albany Ford Service is open now. It will close at 5:30 p.m. 

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