Rob Roberts Custom Gunworks

Ringmaster 

on Birdeye

a year ago

My only experience with them was for a trigger job on a Benelli M4. I had theorized that with their connections to Benelli USA and their reputation, they would be a competent shop. I sent them the complete trigger guard unit with instructions that this was a duty shotgun, not a competition shotgun and reliability was favored over a light pull. They only appear to have replaced the hammer spring with a shortened, lighter one. While pull weight was reduced, trigger creep was the same. Inspection showed no changes to any o... read more

Nicholas R. 

on Birdeye

5 years ago

They do good work, BUT they don't care about the small guy. I will not use them again and I will not recommend them to a friend. I'm a repeat customer. Sent my brother's gun in to be customized for a Christmas present in AUGUST. I called once every 2 weeks starting in November and was always told 10-14 weeks. Never once was I told it was delayed. Then 14 weeks go by, I call and they're going to check in on it - but promise it'll ship out the next week. The entire time I was polite and patient. Three weeks go by, they try to... read more

jon b. 

on Birdeye

6 years ago

They don’t give a damn unlesss your name is benelli but the do good work.kjbylow@gmail.com if rob Roberts would like to talk about it.  

Abraham W. 

on Birdeye

6 years ago

Sent them two Benelli trigger groups for trigger jobs and both were delivered back to me with basically the same creep and same trigger pull weight as I sent them and when I called them their answer was arrogant and careless. Poor service, a waste of money and time.