This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
RMG Smart Security
- Security Systems
- Fort Worth, TX
About this business
RMG Smart Security is a Texas-based home security business with over 30 years of experience in the home security industry. RMG Smart Security offers the ultimate in home security products and services. We take pride in unparalleled customer and employee satisfaction. Providing much more that dependable, secure protection for your lifestyle and belongings, we consistently demonstrate value in the services we deliver. Using ADT and Honeywell technology, we can protect any home. We provide assurance that your home and family a... read more
Location details
5049 Edwards Ranch Rd, Fort Worth, TX, 76109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
YOU ARE BEING FOREWARNED... AVOID DOING BUSINESS WITH THIS COMPANY!! Blake F********, a District Manager and ADT/RMG Authorized Dealer, came knocking on our door offering a great deal for a new security system through ADT/RMG. We let him know we were still under contract with Brinks, and he said it wouldn't be a problem, that they would send us a rebate check to buyout the contract with Brinks. The agreed upon amount was $990.76. I was sent a Rebate Authorization Form from RMG, did everything it instructed me to do, and retu... read more
This service provider was supposed to do a contract buyout from my old service back in January 2019. It is August and it still has not been done and I am still receiving Bill's from the old service..
I had a contract with a different alarm company when a salesperson appeared at my door, so I was told that if I sign up with RMG Smart Security, that I would get a credit for the amount that I pay to break the existing contract. I have sent emails and phone calls Becky at RMG, and was promised my reimbursement payment. It has been almost a year and still no payment. Everything that I have experienced with the company is Shady, Shady, Shady... It makes me sad that I gave them any business at all.
DO NOT USE RMG!! They never answer your calls, the mailbox is always full and they don't do not complete the services they say they will. I am still being billed by my previous provider Brinks thanks to these guys, I'm now out 400 dollars and they claim they sent in my cancellation notice to Brinks but said that Brinks is going bankrupt and is still billing previous customers, regardless of notice. "REALLY"!! I literally had to call ADT to get a hold of these people and was finally able to speak with someone who was not very... read more
Top notch customer service and the installation was seamless. I highly recommend RMG!
Frequently asked questions about RMG Smart Security
How is RMG Smart Security rated?
RMG Smart Security has a 2.7 star rating with 16 reviews.
When is RMG Smart Security open?
RMG Smart Security is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com