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Riviera Floor Covering
- Carpet Installation
- Bullhead City, AZ
About this business
Location details
2283 Kaibab Dr, Bullhead City, AZ, 86442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
started off being told this was only a 2 day job so we can list our house for sale.. after 4 days they finally brought in a 3rd guy to help finish the job. every single day they left TRASH all over my house.. soda bottles, cups, nails, 5 gal buckets fully of water and what ever else... etc. they ran out the door all days and left the house and front yard in absolutely despicable conditon... tools left all over, nails, including tac straips all over.. I have pics! they left my window open after leaving, they couldn't be bothe... read more
Business response:
Amanda Monaco - We are so sorry that our installers caused you so much grief. They are there to do a job - tools, nails, tack srips, caulking and tool boxes are all part of doing their job. They go in and out of the house in the course of doing the installation. Flooring is considered construction and therefore it is a dirty, messy job. Please be advised that any issues you have with the final job, make a list and we will be happy to address them. You never mentioned your finished product - the vinyl and the carpet. We are a... read more
RecommendedRich and Chevy came to my house to install carpet and laminate flooring. They were so personable and friendly and they did an awesome job in a timely manor. I would recommend Riviera Floor Covering to anyone interested in no hassle installation.
Business response:
Thank you Carla for the great review. We really appreciate it.
First and foremost their customer service! Price is important to me, however, I need someone to acknowledge my presence with at least eye contact. Whether the employees are on the phone or speaking to another customer I have always been acknowledged. There was a small issue with one of my rooms after the job was completed, I placed a call and within a few days the correction was made. Service like this has kept me coming back for the past 20 years! As I do not live in the area year round Riviera Floor Covering has made being... read more
Frequently asked questions about Riviera Floor Covering
How is Riviera Floor Covering rated?
Riviera Floor Covering has a 4.6 star rating with 138 reviews.
When is Riviera Floor Covering open?
Riviera Floor Covering is closed now. It will open tomorrow at 9:00 a.m.
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