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Rivian
- Other
- Burbank, CA
About this business
Location details
3120 Empire Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
My 2025 R1S has gone into service here 7 times for various issues. Almost every single time I come to pick up the vehicle, I leave with an issue unresolved or a new issue present. When I ask them to fix it they just schedule me a new service appointment. I picked up my 2025 R1S in September 2024. It has had a total of 12 service appointments now, both mobile and service center. Today’s service appointment should have been simple. My windshield wiper fluid was leaking out of the nozzle that sprays the front camera. I went in ... read more
Worst Rivian service center
I always get good service here. I've had my R1T in for warranty repairs and they are good at communicating and getting me a rental while I don't have my truck.
I made a reservation in the Rivian app to bring my car to the Burbank location to address four things: a courtesy inspection, a defective interior trim panel (i.e., panel adjacent to the windshield popped off of its attachment), a defective right rear window trim (exterior belt molding), and tire rotation. Arthur helped me with my service and explained to me that the entire service would take a couple hours and the Rivian team delivered just like. I shared with Arthur that I don’t want to wait there for a couple hours and if... read more
They didn't do anything and gave back the car. Don't come here until they figure things out
Frequently asked questions about Rivian
How is Rivian rated?
Rivian has a 3.2 star rating with 10 reviews.
When is Rivian open?
Rivian is closed now. It will open on Tuesday at 9:30 a.m.
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