Rivertown Subaru Service Department's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Rivertown Subaru Service Department

3.2

About this business

Location details

1661 Whittlesey Rd, Columbus, GA, 31904, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:30 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 6:30 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 6:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.29 reviews
Select a rating
Christiana Saia's profile image
Christiana Saia 
on Google
2 months ago

Honestly pretty disappointed. The ridiculous prices for labor, knowing that the $250+ an hour is not going to the actual mechanics, is sadly expected but still sucks. Brought my car in to fix the motor that makes the passenger seat go back and forth and my horn and they said they have to replace the entire seat… $2000+. That aside, the next time I drove my car I noticed my AC was only blowing hot air. This was a definite before and after thing. It’s June, it’s noticeable quickly. When my service advisor texted me about my pa... read more

Nicole Drolet's profile image
Nicole Drolet 
on Google
2 months ago

Had a scheduled maintenance appointment through the app. Service Center: Aden was super helpful and friendly. His wait time estimate was spot-on. After everything was said and done, he accompanied me to get windshield wipers. He just kept going above and beyond expectations. After replacing the wipers, he took the old ones and the plastic to dispose of them. Honestly, a great experience with the service department. Sales: While waiting for my vehicle, I decided to wander the lot looking at newer vehicles. As I was making my ... read more

william phillips's profile image
william phillips 
on Google
a year ago

Service department had current open appointments when other gmc dealers were weeks away for 1st opening. Advisor was pleasant and knowledgeable. Highly recommend for meeting your service needs. 

Hale Lambeth's profile image
Hale Lambeth 
on Google
a year ago

I gotta agree with the other bad reviews. Impossible to get in touch with over the phone and even when you do... go to Macon or Montgomery for big stuff. I ended up driving up to get a quote because i could never get in touch with the service team. Every time I called I'd get thrown on hold and forgotten. I had a rough idea of what a port side hitch install on a new car costs and was expecting 600-1k for not ordering it at time of delivery. U-haul (lose some clearance but still not a bad option) is only 500 bucks. Guess what... read more

Sabrina Hart's profile image
Sabrina Hart 
on Google
a year ago

TERRIBLE communication and rude!!! 

View all google reviews

Frequently asked questions about Rivertown Subaru Service Department

How is Rivertown Subaru Service Department rated?

Rivertown Subaru Service Department has a 3.2 star rating with 9 reviews. 

When is Rivertown Subaru Service Department open?

Rivertown Subaru Service Department is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com