This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Riverstone Residential Group
- Residential Leasing
- Phoenix, AZ
About this business
National 3rd party property management company
Location details
2198 E Camelback Rd # 320, Ste 1000, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My advice: If you can avoid renting from a Riverstone Residential property, do it. After renting from two different RR properties and speaking with Alicia Overstreet, i can officially warn all renters that you WILL be charged unnecessary cleaning charges when you move out. Apparently the expectation for you to pay for cleaned carpets and other minute details is in the lease agreement. If you do decide to work with this property management group in any capacity, please just be advised that their customer service and their bus... read more
Terrible service and will try to hit you with unwarranted charges when you move out. According to them leaving your apartment in the same condition as it was when you moved in is not good enough to avoid cleaning charges
Riverstone sucks!! Look somewhere else. They don't care about residents and have horrible customer service. I tried contacting the supervisor Stephanie Baird and left 2 voicemails and 3 emails but got no response. That's customer service? In a 10 day period she couldn't even call ne back? I was 1 day late w rent which has never happened in almost 2 years. They took away the drop box which made me have to wait until the following day. The want everyone to pay online because it's easier for them then actually going to the bank... read more
DO NOT RENT FROM HERE!!!!! Two times in 4 months our rent check or money order was stolen from the night drop. After raising concerns regarding their BS 5 day notices for non payment of rent after rent was paid, confronting them about bogus video survelance to detour theft, and just the unprofessionalism of the management staff in dealing with this matter they forwarded the situation to their attorney. The front desk staff is great though, but until effective management is put in place, anyone using the night drop is at risk... read more
Frequently asked questions about Riverstone Residential Group
How is Riverstone Residential Group rated?
Riverstone Residential Group has a 1 star rating with 6 reviews.
When is Riverstone Residential Group open?
Riverstone Residential Group is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com