Riverside Outpatient Center

Bianca 

on Google

a month ago

Very unprofessional and disgusting behavior from riverside. I’m appalled I have placed a board complaint with the state. Only here, do I see them enabling users, and creating narratives that are untrue. They gave my uncle ccs number to call however when we called 20 plus times were told this is not the right department, and the women hung up the phone on our face multiple times. The man did not speak English who was with her and both were disrespectful and rude. The staff are not trained to deal with real life situations. Th... read more

Carter Mackey 

on Google

5 months ago

Never have I ever experienced this level of unprofessionalism in a medical facility. Front desk is rude and unhelpful all they said is "the program director will call you" and had no way for me to contact the director myself. They won't schedule me for another psychiatrist because the first one I was paired with Nathalie Bailey refused to listen or work with me and did not refill the medication I've been on for years. She was also 15 minutes late, had none of the information I gave during intake and she needs to change the b... read more

jimmy amendola 

on Google

9 months ago

I've been with this company for years as a patient and they always mistreat their workers so they end up leaving. The amount of times they have forgotten to refill my medications and caused me to have super troublesome times is ridiculous. They have cancelled appointments on me too. I have moved work hours to make appointments only for them to get cancelled an hour or two before they were scheduled. I get a new psychiatrist like every 6 months. They are an awful business and don't care about the patients. STAY AWAY. 

Kelsey D'Angelo 

on Google

a year ago

Very unprofessional. The psychiatrist I was assigned to never changed my medication once during the time I was a patient there. I was 2 mins early to a zoom call and they berated me about not “being on time.” You can never get a hold of the receptionists here. You have to call multiple different times to either change or cancel appointments because they don’t follow through with moving the appointments around or canceling. I will be finding another provider. 

Renee Leatherwood 

on Google

a year ago

I wouldn’t recommend going to this place takes long to get a Physc and therapist they change your Physc and therapist frequently if u have mass health/medicare meaning if u ain’t got the money u rarely get the help u need and the therapist there only seem like they care just for the money as u can tell they really have no interest in helping u very off Standish I emailed my old therapist cause she had info that I needed help with from my therapist she ended up blocking my email very weird as I was asking for help that’s how ... read more