Riverside Medical Group

Bookworm 753 

on Google

2 years ago

Very difficult to reach by phone. They transfer their phone to the answering service quite frequently during office hours. Their recording states their office hours are 8:30am-5:00pm. I called at 4:00pm today and got the answering service. I am a regular patient of this location and this has happened to me before at different times throughout the day. They hardly ever answer their phones before 9:30am. Either they don’t arrive on time or they just don’t want to answer to assist patients. The only reason I go to this office i... read more

david clary 

on Google

2 years ago

Sent here by my doctor for a heart stress test a few months back. Paid my Copay. I then see the doctor who proceeds to tell me the same thing the doctor that sent me there told me. I asked about the stress test I was sent to do per my script. She tells me I have to come back the next day because she determined what test I needed??? I was sent there for a stress test Per my script. Long story short I paid a co pay again the next day and finally got my test done . Customer service ?? Please , pay and wait come back again pay a... read more

Maria Rehrig 

on Google

3 years ago

Last week I had a procedure done with Dr. Kadjare and while he was a good Dr. his staff leaves a lot to be desired. I was called and scheduled for a follow up, I asked the woman who called me to please schedule me after 3 since I work, she said she could see he had a 2:45 but didn’t know if he had anything later because she was working from home. Shouldn’t you have access to the entire schedule since you’re “working” from home??? Anyway, I leave work early, I get to the office and I wasn’t on the schedule. The receptionist t... read more

J. Cornejo 

on Google

3 years ago

I recently went in to have an echocardiogram done and on the same day I was supposed to receive a portable monitor to wear for 5 days. *side note: the girl who made my appointment for the echocardiogram gave me papers to sign and said “just sign here” pointing to the bottom without telling me what I was signing. If I didn’t ask, I would’ve never known there was a fee for cancelling/rescheduling.* However, on that day, I waited half an hour before being told by one of the receptionist “the girl’s just turning the machine on, ... read more

Kellyja Jasive 

on Google

3 years ago

Mala experiencia. Después de que pague toda mi cuenta me siguen llegando facturas y cuando llamo hacer el reclamo dicen que me habían dado un valor errado. Pero esto no solo me ha pasado a mí. Esto también sucedió con mi esposo hace algunos años atrás y con su mamá. Nunca dan una explicación clara, solo dicen que no saben porque manejando un mismo sistema una secretaría da un valor y otra otro valor y las facturas me llegan por otro balance.