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Riverfront Medical Practice
- Healthcare
- Londonderry, Londonderry
About this business
Location details
127 Spencer Rd, Londonderry, Londonderry, BT47 6AH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Where to start with this place.. Place is an absolute joke since covid.. can't make an appointment in person but never answer there phone to make an appointment.. reception staff are nothing but ignorant and need a lot of training. Left registration forms in 6 years ago only to be told I wasn't registered a month ago when I went to change my address and that they had lost my form.. the fact that they still take on new patients is insane when they literally can't help the ones they have already. Its a shame how badly run the ... read more
The treatment of customer's by all staff members is unacceptable. The zero abuse tolerance policy that they have should also apply to patients and customers. If there was a 0 star option they would be more than deserving of it. Honestly I feel like healthcare is of a higher standard in third world country's than at riverfront medical.
Yes it can be difficult to get through but it is a sign of the times recently I have had to see doctors several times found shona in reception very helpfull and was able to get to see a doctor who was helpfull and was very helpfull
I was a patient of Riverside Medical Practice for five years. In all honesty, this was the worst medical practice I ever came across. I believe that Riverfront Medical failed in their duty of care for me. The practice has over 9000 patients, it is overwhelmed and effective due to large patient numbers. With that said, my GP was the best doctor I ever had and the practice nurse was amazing! The medical staff are very good. The issues are with the way the practice is managed. The practice manager, senior medical partners and r... read more
Lovely staff!! The receptionists are always very helpful when I ring up and there hasn't been a day where I didn't get an appointment when I rang up between 8.30-10!! It does take a lot of calls to get through but that has nothing to do with the actual practice and is just because of how many people are trying to ring all at once. The practice nurse Oonagh (I think that's her name) is absolutely lovely and so helpful! The doctors that I've seen recently Dr O'kelly and Dr. Cregan were both so so lovely and helped me so much t... read more
Frequently asked questions about Riverfront Medical Practice
How is Riverfront Medical Practice rated?
Riverfront Medical Practice has a 2.6 star rating with 30 reviews.
When is Riverfront Medical Practice open?
Riverfront Medical Practice is closed now. It will open tomorrow at 8:30 a.m.
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