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In need of quality storage? River Campus Storage can help! Reach out and learn why we're one of the trusted self-storage facilities in Rochester, NY!
169 Flanders St, Rochester, NY, 14619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 3:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
The worst I mean the worst this is probably a scam ...smh I'm awaiting for a refund now as I never gained access to my storage unit after purchase.
Fair price, but horrible customer service when requesting to just move out after payment. I was ready to move out when I went to my unit and saw water all over the floor as if the place flooded.
Guess I can't give no stars so will give 1 star. My daughter rented this storage unit for the summer as she goes to RU and when she moved in they were happy to charge us a prorated amount for the few days at the end of the month of May. Now they have moved out before Sept 1st and have given notice of moving out but the last person leaving put the lock back on an empty locker. We have been charged an extra month full price and my daughter will get the lock off today 9-2. I called to explain the situation and that since they c... read more
The access was changed and they didn't want to give me the code I couldn't not access my stuff so I had to call the police after they started avoiding my calls
Agree with all reviews calling this place a scam. I was told that I would be able to move in on a relatively tight timeline, but was given a faulty door code. No one was available to talk to at the time, and I ended up not being able to use the unit, though I had paid for a month and a half. I spoke with multiple representatives multiple times, was told that a manager or owner would need to approve a refund, and that I would need to wait for their call. I have not received a call or a refund, and it has been two weeks.
River Campus Storage has a 3.1 star rating with 22 reviews.
River Campus Storage is closed now. It will open tomorrow at 7:00 a.m.
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