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Pendleton, OR, 97801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
For the THIRD time in a row, I am waiting (3 hours later) for my prescription to be filled.. This time, the prescription was sent by the doctor's office at 11:00 am. I called Rite Aid at noon and was told both would be ready by 4:00. Yet.. Here I am.. WAITING.. VERY FRUSTRATING!! I expressed it is very frustrating to call and be told something would be ready only to find it isn't (4 hours later). Cashier's response was, "It is very frustrating for us as well." and she walked away. Terrible customer service... Why does this p... read more
Business response:
We are very sorry that you did not have a good experience at the pharmacy, Crystal. If you can, please contact us so we can fully understand the situation. You can reach our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by email at customer.service@riteaid.com. We hope you will give us another chance.
Great Customer Service +1/855'485{0407} NO NONSENSE and GREAT SOLUTION!!!
Great customer service (+1)/855'485{0407} NO NONSENSE and GREAT SOLUTION!!!
I called in refills on Saturday morning and the recording said they would be ready at 1 pm SATURDAY. We were not able to make it into town. When we went after church and arrived there at 1 pm on SUNDAY they said they were NOT ready and they were JUST working on them! We would have wasted TIME and GAS if we had come in when they said it would be ready. Called in one this AM also for my husband and it was to be ready at 12:15. NOPE! says not due yet when we showed but that is not what recording said and no phone call. This has... read more
Rite Aid Pharmacy has a 2.9 star rating with 70 reviews.
Rite Aid Pharmacy is closed now. It will open at 9:00 a.m.
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