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Rite Aid Pharmacy
- Pharmacy
- Jackson, MI
About this business
Location details
3100 E Michigan Ave, Jackson, MI, 49202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
On a Thursday, 9 days ago, I requested a refill on a prescription that I knew I would need to have authorized. I called the following day to see if they had received authorization. They had not. I called my doctor's office and they said they would message the doctor. Monday I called Rite Aid again and they said they still had not received it. One would think that the pharmacy would follow up (either by refaxing with 2nd request on it or by calling), but, as I was just told today, that "is not the policy. It is the patient's ... read more
Business response:
Hi Johanna, thank you so much for your thoughtful review. Getting our customers what they need, when they need it is a top priority at Rite Aid and we are sorry we fell short here. Please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us. We would really like to learn more.
RecommendedHi I was wondering if you have heard if you are going to be able to do the new Alzheimer's Test they have. By taking our Saliva and testing it. You are able to give us our flu shots for free, and I would like to see them do this test also for us Senior Citizens this way also. If they catch this problem early it would be alot better for us and cheaper for the health care people. Please when you get time can you let me know I live in a Senior Complex and would love to give us all hope on this problem. Thank you very much for y... read more
Hi I was wondering if you have heard if you are going to be able to do the new Alzheimer's Test they have. By taking our Saliva and testing it. You are able to give us our flu shots for free, and I would like to see them do this test also for us Senior Citizens this way also. If they catch this problem early it would be alot better for us and cheaper for the health care people. Please when you get time can you let me know I live in a Senior Complex and would love to give us all hope on this problem. Thank you very much for y... read more
Frequently asked questions about Rite Aid Pharmacy
How is Rite Aid Pharmacy rated?
Rite Aid Pharmacy has a 3.6 star rating with 26 reviews.
When is Rite Aid Pharmacy open?
Rite Aid Pharmacy is open now. It will close at 9:00 p.m.
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