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Rite Aid Pharmacy
- Pharmacy
- Lansing, MI
About this business
Location details
1004 E Michigan Ave, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedUsed an Amazon locker here. Great staff and great accessibility!
Business response:
Thanks for the nice review, Clay! We love to hear about our customers' positive experiences.
The customer service was outstanding. Barely felt the shots.
On a Thursday, 9 days ago, I requested a refill on a prescription that I knew I would need to have authorized. I called the following day to see if they had received authorization. They had not. I called my doctor's office and they said they would message the doctor. Monday I called Rite Aid again and they said they still had not received it. One would think that the pharmacy would follow up (either by refaxing with 2nd request on it or by calling), but, as I was just told today, that "is not the policy. It is the patient's ... read more
Business response:
Hi Johanna, thank you so much for your thoughtful review. Getting our customers what they need, when they need it is a top priority at Rite Aid and we are sorry we fell short here. Please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us. We would really like to learn more.
Pharmacy staff especially Stephanie are rude and unhelpful. I absolutely do not recommend this pharmacy.
Business response:
We are sorry to hear that you did not have a good experience with our pharmacy and we would like the opportunity to learn more. If you can, please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us.
I had to take a covert 19 test for my job. The closest location was an hour from me here in Hellertown. The staff made me feel at ease they made jokes and made the test much more livable. Thank you so much I was very nervous.
been going for years. friendly
Business response:
Glad we could be so helpful Susan! Thanks for taking the time to share your experience.
This is a GREAT Location. GREAT Staff. However, on July 15, 2020, this happened: I went to Rite Aid to pick up a prescription. This guy walked in, had to be in his 60’s like me. NO MASK. I turned around, looked at him, nodded my head, and pointed to my mask. #WearAMaskEveryone 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
I am very grateful that Rite Aid is operating a drive through COVID testing site. However, it was very concerning to see one of the pharmacy employees who was working at the drive through window wearing his mask as a chin guard. PPE should be worn correctly in any situation, but *especially* while being exposed to large numbers of people and working with possibly COVID positive swabs and samples. I attempted to call and address the concern to the store directly, but was transferred and then disconnected. Hopefully this emplo... read more
Business response:
Jessica, thank you for taking the time to write this. If you can, please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by email at customer.service@riteaid.com so we can discuss this directly with you.
They take way too long filling my proscription and i have been arguing with them for 3days about a prescription. today they said that my rx cant be filled even tho their system sent me an email saying that it could be filled today and a pharmacist said he would have it ready this morning. im tired of dealing with the bs so im looking for a new pharmacy to work with.
Frequently asked questions about Rite Aid Pharmacy
How is Rite Aid Pharmacy rated?
Rite Aid Pharmacy has a 3.8 star rating with 12 reviews.
When is Rite Aid Pharmacy open?
Rite Aid Pharmacy is closed now. It will open at 9:00 a.m.
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