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Rite Aid

2.8

About this business

Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently und... read more

Location details

2401 Genesee St, Cheektowaga, NY 14225, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
WedClosed
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.856 reviews
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Michelle Wood's profile image
Michelle Wood 
on Google
2 months ago

Update..5 stars for the pharmacist attempting to appease this situation. 0 stars for the pharmacy tech! 1/2025.... It pains me to do this right now! I am known for only leaving the Top reviews anywhere I go! Well, today that MUST change! I called this pharmacy 3 seperate times in a row.. each call approximately 30 minutes. Female pharmacy tech answered the phone twice and left the phone slightly on the hook so as to keep the line busy as she laughed and was joking with a male employee, never said hello! I tried yelling to th... read more

Gardyel Pagan's profile image
Gardyel Pagan 
on Google
3 months ago
Jason Dobiesz's profile image
Jason Dobiesz 
on Google
4 months ago

I've never had a problem with the store in general but I DO have a huge problem with the pharmacy. Whenever my doctor puts a script through Rite Aid should get it, fill it & text me when ready. But I ALWAYS have to call first & tell them I have scripts my doctor put through and only THEN does it get filled. WHY IN THE WORLD must I do part of their job for them considering it's a pharmacy I've been going to the entire 24 years I've lived in the neighborhood?? It never use to be like that Update 10/22 Can’t believe I read my r... read more

Michael Prior's profile image
Michael Prior 
on Google
8 months ago

Pharmacy is terrible. The Customer service and benefits have really dwindled in last few years. I had to go to this one because one on Genesee and Harlem closed. Had few problems there. Now very frustrating at this one. Drive up window closed often. May as well just take out. Staff is limited and lines get long. Delivery charges are outrageously high especially if have to have more than one delivered a month on seperate days. Staff is rude and can see frustrations on faces because so short staffed and over worked. Stopped de... read more

Sonya Khalid's profile image
Sonya Khalid 
on Google
9 months ago
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Frequently asked questions about Rite Aid

How is Rite Aid rated?

Rite Aid has a 2.8 star rating with 56 reviews. 

When is Rite Aid open?

Rite Aid is open now. It will close at 9:00 p.m.  

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