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Rita's Italian Ice & Frozen Custard

4.1

About this business

Location details

401 Faison Rd Suite 102, Mt Pleasant, SC 29466, Mt Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 8:00 p.m.
Tue12:00 p.m. to 8:00 p.m.
Wed12:00 p.m. to 8:00 p.m.
Thu12:00 p.m. to 8:00 p.m.
Fri12:00 p.m. to 8:00 p.m.
Sat12:00 p.m. to 8:00 p.m.
Sun12:00 p.m. to 8:00 p.m.
4.197 reviews
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Courtney Johnson's profile image
Courtney Johnson 
a week ago

We love Rita’s and visit the Nexton location regularly, so after a day at the beach, we decided to stop by this location for a treat. While the ice flavor selection wasn’t as extensive as what we’re used to at Nexton, I understand that this location is smaller and may have more limited offerings. What stood out most, however, was the customer service. Unfortunately, Madison came across as disengaged and uninterested, responding primarily with short “mmhmm” answers and giving the impression that assisting customers was an inc... read more

Elo Him's profile image
Elo Him 
2 weeks ago

My name is Anthony. I'm from Philadelphia. I met the owner from this place last week and when I just went in here right now to go buy a water ice young lady who served me was acting so weird. I guess cause I'm black and I got tattoos all over the place, I guess I don't fit the criteria. The girl that's working there right now. I just current time made the order and didn't even tell me it was ready and had somebody else standing over my black cherry gelati my drink, a black woman and a black daughter. And my drink was still s... read more

Clayton A's profile image
Clayton A 
a month ago
Matt Coppola's profile image
Matt Coppola 
a month ago

Rita’s is the best spot for water ice and custard in the Charleston area. The owner is great and staff was very friendly! Is just like the Rita’s back home it’s the best! 10/10 

Matt Sharib's profile image
Matt Sharib 
a month ago

Experience was so bad we never actually made it in the door. I will add the story, but suffice it to say I have never met a business owner so willing to offend a customer base in his local neighborhood. Considering this business should be peddling Joy, this guy can chase customers away faster than: A politician changes their mind! Trump can piss off a Democrat! Rita's Slogan: "Ice+Custard=Happiness" This Rita's owners slogan: "Me+Customers = wait, where did my customers go?" If "poor customer service" were an action movie, t... read more

Frequently asked questions about Rita's Italian Ice & Frozen Custard

How is Rita's Italian Ice & Frozen Custard rated?

Rita's Italian Ice & Frozen Custard has a 4.1 star rating with 97 reviews. 

When is Rita's Italian Ice & Frozen Custard open?

Rita's Italian Ice & Frozen Custard is closed now. It will open tomorrow at 12:00 p.m. 

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