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887 Hempstead Turnpike, Franklin Square, NY 11010, Franklin Square, NY, 11010, United States
Get directionsFirst time ever coming to this Rita's, and I came in with great expectations. The ice cream was delicious, but unfortunately the service ruined the experience. The girl with glasses who helped me was rude. While I was still looking at the menu and deciding, she kept asking if I knew what I wanted, making me feel rushed. After she finished making my order, she slammed my cup down on the counter so she could quickly move on to the next customer who had just walked in. To make matters worse, the cup had a crack in it. As I was ... read more
I got a large frozen vanilla custard with rainbow sprinkles with my friend and it was the most delicious dessert. I enjoyed every bite. This custard is much more delicious and filling than Mr. Softee, a treat I usually enjoy. But now that I’ve been introduced to this, I will certainly be coming back for more. The staff was very nice as well. I highly recommend!
I feel bad that there is only one person working at that place. This is NOT fair at all! Goodness forbid a machine goes wrong and there is no back up employee to help the person out. This violates work enviroment! There should be at least 2 or 3 people working not one person alone to do all the work by themselves! This is a safety concern and something needs to be done about it!
Always delicious and friendly service! Banana and strawberry custard is a must and mango ice always hits the spot
Rita's Italian Ice & Frozen Custard has a 4.4 star rating with 221 reviews.
Rita's Italian Ice & Frozen Custard is temporarily closed.
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