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Rita's Italian Ice & Frozen Custard

4.4

About this business

Location details

84 W Lancaster Ave, Downingtown, PA 19335, Downingtown, PA, 19335, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed12:00 p.m. to 9:00 p.m.
Thu12:00 p.m. to 9:00 p.m.
Fri12:00 p.m. to 9:00 p.m.
Sat12:00 p.m. to 9:00 p.m.
Sun12:00 p.m. to 9:00 p.m.
4.4350 reviews
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moon5 star's profile image
moon5 star 
on Google
2 months ago

It depends which worker you get. Unfortunately, I had Veronica, and it was beyond gross. There were pieces of her hair on my ice cream, and she was coughing over the water ice bucket. Totally unacceptable. Ew. 

Andrew Santaniello's profile image
Andrew Santaniello 
on Google
2 months ago

Great good service. Nice break on a hot day 

Ruby Harris's profile image
Ruby Harris 
on Google
2 months ago
Carly Foster's profile image
Carly Foster 
on Google
2 months ago

Constant long waits with only ONE cashier while other workers are aimlessly sitting around inside. I spent 25 minutes waiting in line with only one person in front of me. More people need to work the cashiers avoid unhappy customers. 

Caleigh Lydon's profile image
Caleigh Lydon 
on Google
2 months ago

I usually have good service at this location, but tonight, the young gentleman, Aiden, left me with a dissatisfied experience. My sister asked about grape water ice, to which he said they didn’t have any, which is fine. However, he added “if it makes you feel any better, we had it yesterday.” That did not, in fact, make her feel better. He forgot our order and then said it had been a slow day and he just wanted to eat his cheesesteak. Very unprofessional coming from someone who has worked in the food service industry for alm... read more

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Frequently asked questions about Rita's Italian Ice & Frozen Custard

How is Rita's Italian Ice & Frozen Custard rated?

Rita's Italian Ice & Frozen Custard has a 4.4 star rating with 350 reviews. 

When is Rita's Italian Ice & Frozen Custard open?

Rita's Italian Ice & Frozen Custard is closed now. It will open at 12:00 p.m. 

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