Rios Pools's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Rios Pools

3.1

About this business

Location details

13411 Burlwood Dr, Cleveland, OH, 44136, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.112 reviews
Select a rating
Donna McLaughlin's profile image
Donna McLaughlin 
on Google
a month ago

This is our 3rd summer after our pool remodel by Rios. They never returned to finish the punch list agreed upon and now pool tiles are cracking. Terrible job, poor workmanship, unskilled labor. Would not recommend this company. 

Shelby Schutt's profile image
Shelby Schutt 
on Google
3 months ago

Bob Rios is a great guy! He fixed a major problem/issue caused by Hasting Waterworks with a liner install! Thank you to Bob and his team. 

Phill Stefano's profile image
Phill Stefano 
on Google
11 months ago

Thank you Bob, of Rio's pools. I have been with this company since 2010, I highly recommend this company. Kind and courteous staff and very knowledgable. Good communication! 

Jeff Kutz's profile image
Jeff Kutz 
on Google
2 years ago

Like many, I too trusted Bob and because he is such a nice guy, kept allowing his excuses to buy him more time. I have sent him countless leads which turned into sales yet I will not recommend him anymore. I have had numerous issues with my equipment and liner and when Bob eventually responds, he says he will fix them yet never shows up as promised. Look elsewhere. Save yourself the headache. 

Amy Mordaunt's profile image
Amy Mordaunt 
on Google
2 years ago

Bob built our pool 9 years ago or so. We had major issues from the beginning and his slow response time should have been our first warning; however, Bob is truly a nice guy so we trusted him. Our pool has had MAJOR drainage issues and we've had to invest over 25,000 in additional drainage. He would never address or correct the issue despite multiple attempts. Please DO NOT BUILD. This pool has been the biggest headache bc of his faulty build. 

View all google reviews

Frequently asked questions about Rios Pools

How is Rios Pools rated?

Rios Pools has a 3.1 star rating with 12 reviews. 

When is Rios Pools open?

Rios Pools is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com