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Rinnai Hot Water Warehouse

2.8

About this business

Location details

62 Elizabeth St, Wetherill Park, NSW, 2164, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.824 reviews
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John G's profile image
John G 
a month ago

Overcharged for call out fees 

Maximus's profile image
Maximus 
2 months ago

Had a water tank replaced under warranty. It still cost $500 for the labour which was not covered. The plumbers said that this is a known fault with water heaters manufactured in 2010 and that they are replacing heaps from this year. Not impressed that I should pay for a known issue. See pictures showing rust and leak from the anode. I would not recommend Rinnai water heaters. 

Helen Tao's profile image
Helen Tao 
2 months ago
Peter Swincer's profile image
Peter Swincer 
3 months ago

Purchased a house with a ~6 year old Rinnai hot water system. System failed due to a manufacturing fault. Rinnai refused the warranty claim due to the system having been installed incorrectly, despite there being no evidence of this having affected the system. I certainly wouldn't trust their products. I also found the customer service experience unpleasant. The first calls to Rinnai start with detailed terms and conditions that you are required to accept before they will even talk to you. After booking an inspection, Rinnai... read more

Peter Swincer's profile image
Peter Swincer 
5 months ago

Purchased a house with a ~6 year old Rinnai hot water system. System failed due to a manufacturing fault. Rinnai refused the warranty claim due to the system having been installed incorrectly. Their refusal is legally sound, but I certainly wouldn't trust their products. I also found the customer service experience unpleasant. The first calls to Rinnai start with detailed terms and conditions that you are required to accept before they will even talk to you. After booking an inspection, Rinnai doesn't bother to follow up wit... read more

Frequently asked questions about Rinnai Hot Water Warehouse

How is Rinnai Hot Water Warehouse rated?

Rinnai Hot Water Warehouse has a 2.8 star rating with 24 reviews. 

When is Rinnai Hot Water Warehouse open?

Rinnai Hot Water Warehouse is closed now. It will open at 9:00 a.m. 

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