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Rinnai Hot Water Warehouse
- Home Services
- Wetherill Park, NSW
About this business
Location details
62 Elizabeth St, Wetherill Park, NSW, 2164, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overcharged for call out fees
Had a water tank replaced under warranty. It still cost $500 for the labour which was not covered. The plumbers said that this is a known fault with water heaters manufactured in 2010 and that they are replacing heaps from this year. Not impressed that I should pay for a known issue. See pictures showing rust and leak from the anode. I would not recommend Rinnai water heaters.
Purchased a house with a ~6 year old Rinnai hot water system. System failed due to a manufacturing fault. Rinnai refused the warranty claim due to the system having been installed incorrectly, despite there being no evidence of this having affected the system. I certainly wouldn't trust their products. I also found the customer service experience unpleasant. The first calls to Rinnai start with detailed terms and conditions that you are required to accept before they will even talk to you. After booking an inspection, Rinnai... read more
Purchased a house with a ~6 year old Rinnai hot water system. System failed due to a manufacturing fault. Rinnai refused the warranty claim due to the system having been installed incorrectly. Their refusal is legally sound, but I certainly wouldn't trust their products. I also found the customer service experience unpleasant. The first calls to Rinnai start with detailed terms and conditions that you are required to accept before they will even talk to you. After booking an inspection, Rinnai doesn't bother to follow up wit... read more
Frequently asked questions about Rinnai Hot Water Warehouse
How is Rinnai Hot Water Warehouse rated?
Rinnai Hot Water Warehouse has a 2.8 star rating with 24 reviews.
When is Rinnai Hot Water Warehouse open?
Rinnai Hot Water Warehouse is closed now. It will open at 9:00 a.m.
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