Rickenbaugh INFINITI

Cathy Schultz 

on Google

a day ago

Rickenbaugh ALWAYS provides service above and beyond what one would expect. Sam is very professional and accommodating. I don’t know the service people but the work is always spot on, on time and you get a clean car when you pick it up. 

Estevan Garcia 

on Google

5 days ago

The service department is really nice but the parts department good luck. They not only don't pay attention to when you're standing right in front of them. The MANAGER himself is the problem of the whole thing! Luke Sorensen is one of the most if not the rudest person I've ever worked with. He is the reason this review is as low as it is. Other than that, it was Pleasant but I hope parts gets better. 

Person Buddy 

on Google

a week ago

Great car buying experience. Thank you Shacobie Garcia. 

Natalie Ellis 

on Google

a week ago

I test drove two vehicles at Infiniti. From the very first inquiry online, they were the best dealership that I interacted with. The website was easy to navigate and best of all, Esmeralda reached out directly after I inquired through their chatbot. Esmeralda was the best person I worked with out of 7 dealerships. I didn’t end up purchasing through Esmeralda only because I found the exact make and model I was searching for at a different location. Her customer service, expertise and communication was exceptional! She will be... read more

Bryan Alston 

on Google

a week ago

I bought a 2021 Q50 from Rickenbagh Infiniti new. I purchased the oil change package and have now run out of the pre-paid oil services. I was in the process of changing the oil myself when the oil pan plug and its housing came completely out of the oil pan. I did call their service department to ask how they were changing the oil on this car? Had they just been removing the oil filter and not removing the oil pan plug? How were they getting the plug out when it had been so torqued on that it now came out including the housin... read more