Richmond Heights Place

Terry Williams 

on Google

3 weeks ago

I am writing to formally express my concerns regarding Administrator Pam and her conduct in the workplace. Over the course of my interactions with her, I have experienced repeated instances of behavior that I believe reflect racial bias, unapproachability, hostility, and a lack of professionalism. Pam has consistently created an environment that feels unwelcoming and discriminatory. Her communication style is often aggressive and dismissive, particularly toward staff members of color. This has made it difficult to bring fort... read more

Crystal Porterfield 

on Google

3 months ago

Excellent place for care and compassion. 

Jackie Baines 

on Google

6 months ago

If there was a way to give this place 0 stars I absolutely would. These people pump the residents full of melatonin and sleeping agents so that the workers don’t have to be bothered. They don’t care about changing the diapers, bathing or general care. We thought that after installing the cameras that her care would improve however it only got worse. My mom has had several hospital visits since being there for dehydration, UTI’s, complications from the sleeping aids just to name a few. We spoke with the administrator as well ... read more

Beverly Peterson 

on Google

7 months ago

I lived here for 18 months. Promises were not kept. Never received any housekeeping (stated two times per month). No trips. Food service of 3 meals a day were provided, yet high in sodium. Last day of October 2024, all independent living residents were given 30 day eviction notices. During our last 30 days no moving or support services were provided. Dining room was dismantled and we received box meals. Elevator service was broken for 3 consecutive days. My concerns to executive director was told we'd have to use the steps. ... read more