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Richardson Discount Tire & Auto Co.

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209 reviews
|Auto Repair|Richardson, TX 75080

501 W Arapaho Rd, Richardson, TX 75080

(972) 235-7851


Open now:9:00 am - 6:00 pm


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209 reviews
  • 207 Reviews4.5Google
  • 2 Reviews1.0BirdEye
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Exodus M. on BirdEye

2 months ago

06/17/2020, 23:58 PM
I drove my car there to their workshop, my car was having fuel pump failure. I had just changed out the fuel pump because the connector pigtail had a bad connection and got burnt so it needed to be replaced. I also need to replace my shock. So just two problems in all as far as I could remember. My evap sensor was replaced and one other part from the evap system. It would take few days to get the fuel pump connector so I took my car and brought it back next few days. Anyway, fast forward, I was called that my fuel pump connector has been fixed, getting there, my gauge wasn’t working, I was mad, they told me the problem must have been there before I brought it, I had to leave the car there again for the weekend, getting back there after the weekend, they told me more problems had come up, that I had to change the catalytic converters, they said I had to change the mass air flow sensor and one other part. Anyway, I had to tow my car away from their workshop because it won’t start again. I ripped out the pigtail connector though out of annoyance but it won’t even start before I ripped it out. I know I made it worst myself. Anyway, I towed my car to another workshop, to my amazement, they never change anything from my car, they told me it’s just a wiring problem but my car is now leaking air from the exhaust. Note, this has never happened before I took it to the mechanic at first. My experience with them was horrible, they deliberately damage my car more with intent to get more money. That’s not cool, I’m sure, that’s how they ripped other people off. Avoid this place if you don’t want to complicate and compound your car issues, they’re horrible and not trustworthy
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Dmitriy on BirdEye

10 months ago

10/07/2019, 13:44 PM
I've been taking my 2008 nissan pathfinder to Richardson discount tire and automotive for almost 2 years and my experience left me dumbfounded. My air filter was never changed and my car started having a littany of problems due to the collateral damage that was caused by thier neglect. After spending thousands of dollars to fix the problems caused by a clogged air filter I finally had enough and took it for a second opinion just to find out all it was the whole time was a dirty air filter. I contacted the shop and asked the manager named Ash why my air filter was never changed and how they can properly diagnose a car without making sure to check the air filter just to get yelled at ignored and hung up on several times. Here is a small recap of problems caused by this shops neglect. Radiator replaced. New radiator constantly refilled with coolant even though no leak. Battery dies after 1 year. Gas mileage went from 18mpg to 6mpg. Car would stall randomly while driving. They said to fix the camshaft sensor because that was causing the problems. Had to replace all spark plugs. Would pay for synthetic oil and see that the sticker on the car for oil maintenance has normal oil and when asking about it they just say they put wrong stucker. Now he said I needed a new intake and fuel pump. I got a second opinion and all it was was the air filter. Tell me how these shops are able to get away with whatever they want? It's ridiculous.
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