Richards Rooter and Plumbing

Michael Keller 

on Google

3 years ago

Typical bait and switch. He knew he had me over the barrel because my sewage system was backed up. I realized he was never going to fix the problem. Rather, just rack up charges for nothing. I threw him out of my house. An expensive lesson learned. 

Andrea Reese 

on Google

3 years ago

The city of Santa Monica was going to replace a water heater located at our family owned apartment building and stated that we needed to have a plumber present to assess/fix any damages on our property line. Richard was not present at 9:00am as agreed upon. I contacted Richard at 10:00am stating that the city had left and we no longer required their assistance. He arrogantly claimed that he was on his way to the property and "we agreed that I would arrive between 9-10am", this was not correct. I kindly reminded him that we n... read more

Edd Uzzell 

on Google

4 years ago

Great guys. Thought I’d need them for a emergency job, but didn’t in the end. Would be my first choice for anything in future.. 

Kenneth Young 

on Google

4 years ago

I would not ever use them again. They charged $500 (Cash or Check Only) up front before even looking at the problem. They applied the $500 for locating the problem and snaking the toilet with closet auger AND DID NOT SOLVE THE PROBLEM. Then they quoted $1,500.00 to remove the toilet and snake the drain WITH NO GUARANTEES. I refused the service and call another plumber. The cost to snake the drain and install the toilet including a new wax ring was only $213.00. I don't know if all the locations of Richards Rooter and Plumbin... read more