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Rice Insurance Service Co.

3.5

About this business

Rice Insurance Services Company, also known as RISC, offers a range of insurance plans. The company provides services to real estate agents seeking errors and omissions insurance plans. It offers online enrollment and claims handling services. Rice Insurance Services Company serves customers in Colorado, Idaho, Iowa, Kentucky, Mississippi, Nebraska, New Mexico and Tennessee. 

Location details

4211 Norbourne Blvd, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.531 reviews
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Lisa Lockhart's profile image
Lisa Lockhart 
on Google
2 months ago

I cannot say enough good things about Kathy my customer representative she was so nice and patient with me and guided me every step of the my new enrollment after switching real estate brokerages ….She is a true asset and her service was phenomenal !!!!!! 

Matt Allen's profile image
Matt Allen 
on Google
3 months ago

I worked with RISC and specifically, Colleen Hawk, on an insurance claim I submitted and I couldn't have been more impressed! Colleen was a true pro and is great at what she does. She was my dedicated adjuster through & through and I truly can't thank her enough for all the time, dedication, wisdom, and hard work she put into my resolving my claim as I truly wouldn't have done it without her :) 

Jacob Armbrester's profile image
Jacob Armbrester 
on Google
6 months ago

Rude customer service over the phone. Blunt, unhelpful, uncaring. 

Gwen Wolff's profile image
Gwen Wolff 
on Google
7 months ago

I mailed my renewal payment weeks ago and it doesn't seem as though it has been processed. When I called, they said they were short staffed and hadn't processed all the payments. This is unacceptable. It is the company's job to hire the staff needed to do the job they've been paid to do. They said they'd look through to see if they had mine and call me back. I didn't receive a call back. This is not the first time I've had an issue with the company. 

Susan Moore's profile image
Susan Moore 
on Google
a year ago

They are the worst do not use them! Stay away if possible get insurance with another provider even if it higher, it is worth it to stay away from them. 

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Frequently asked questions about Rice Insurance Service Co.

How is Rice Insurance Service Co. rated?

Rice Insurance Service Co. has a 3.5 star rating with 31 reviews. 

When is Rice Insurance Service Co. open?

Rice Insurance Service Co. is open now. It will close at 6:00 p.m.  

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