Rice Furniture

Indika Roshanie Perera 

on Google

a year ago

Very poor customer service. I bought some furniture recently from RICE furniture. I was trying to help the girl who was carrying the big boxes to my vehicle and carried a box myself. I may have accidentally knocked the deco dog outside the entrance and the other lady at the store charged me the full price of the deco dog though it was a minor damage to one ear and a small crack mark. It wasn't for sale but I was charged the full price. I asked for the item as I paid full price for it and after coming home I saw there were mo... read more

Nick Pinn 

on Google

a year ago

BUYER BEWARE!!! Do not part with the balance of your money until you see the stock. Part 1. I was charged for the balance of the order (total price $4900), I was told it had all arrived, 1 month late. It turned out it had t arrived and wouldn’t be in for another 4 months) To avoid them holding my money I changes the order to stock that was on the floor. Part 2. I then didn’t trust them delivering it to my house, so I collected it from the store so I could check it first . I was then charged $180 to collect it from the store.... read more

Jimmy Weng 

on Google

2 years ago

Highly NOT recommend buying furniture here! 1. My order has been delayed for a month without any notice, I have to make calls to chase my order. 2. The delivery company they hire is ridiculous, they left a mess in my house and SCRATCHED my floor! I have called customer service & emailed them, they said we signed the delivered form and nothing will relate or resistibility to them....