Rheumatology Associates of Long Island - Smithtown

Sara Fenley 

on Google

2 months ago

This is a horrific practice and if I were you I would RUN as far away from here and Dr. McDougal as fast as possible. She sent information contrary to what we discussed to another doctor of mine and stating that my “lupus needed to be under control for 6 months” prior to my undergoing treatment for IVF when we had discussed it being so under control that I could drop down my medication. She also told them her recommendation was to go to a hematologist prior to continuing treatment whereas she told me that it would be fine to... read more

charlene sepulveda 

on Google

3 months ago

Nobody calls you back. Leaving multiple voice messages over the course of weeks. Signed, Suffering Patient 

D Ridge 

on Google

4 months ago

I had an outstanding experience with Dr. Ashmia Saif at the Smithtown location of Rheumatology Associates of Long Island or "RALI". From the moment I called the office to schedule my appointment through the end of my appointment, the entire team was professional, kind, and incredibly helpful. Dr. Saif has an exceptional bedside manner. She takes the time to listen carefully, explains things clearly, and makes you feel genuinely heard and cared for. In a specialty like rheumatology, where patients often deal with complex and ... read more

Debbie Arnold 

on Google

4 months ago

I am seeing one of the doctors in the Smithtown office, however, my arthritis in my hands hurts so bad I need to see a DR. no one answers the phone. What call back??? Didn't get one. Does this mean the staff is real busy and can not take calls??? How do they stay in business??? I am only being negative because I am in pain and I can not get a call back. When I DO get to the office I am going to stand by the check in window and see if they answer calls. I will make the call. 

Lauren 

on Google

5 months ago

Dr. Torres is great - kind, thorough and helpful when you see him. To get staff on the phone is IMPOSSIBLE. They don't follow up to requests for records, insurance questions, or call back to reschedule appts. And then when you arrive to check in for your appt, the front desk support has an attitude as if you've interrupted their day. Will be looking for a new rheumatologist office.