RGS Energy

Christie Geernaert 

on Google

5 years ago

They used to be great. Now no one returns phone calls or does what they say they are going to do!!! The worst customer service ever. 

Anonymous 

on Google

5 years ago

They used to be great. Now no one returns phone calls or does what they say they are going to do!!! The worst customer service ever. 

Kerry Lopez 

on Google

6 years ago

Very disappointed in this company. They lack customer service and do not go out of their way to help the client. They subcontracted to a company that had nice onsite technicians, but that office staff was as much of a joke as RGS's office staff! They didn't return phone calls, and they most definitely DID NOT meet the needs of customer. I do not recommend this company at all. ZERO stars. 

Randy Ramos 

on Google

6 years ago

I had an absolute horrible experience with RGS Energy and I'd like to share my experience to warn others about it. I used RGS Energy to install a large solar system on one of my homes. I spent about $35,000 cash and purchased a 33 panel system with individual micro-inverters added for each panel which I was told would allow me to monitor the production of each panel online. The micro-inverter system NEVER WORKED and I've been dealing with the company for several years to get it fixed or replaced with them transferring or ref... read more

Ryan Stiles 

on Google

7 years ago

7 months late and $2k over budget. I worked with RGS energy who subcontracted the install through HelioPower. I don't want to recall the problems specifically because it will aggravate me. I am going to be nice and say that it took 10 + house visits, most of them were no-shows, no-calls from Helio. I would plan ahead to be home for a site visit/construction and the day of, no one would show up, no one would call. PG&E showed up to the house 3 different times to shut off the electricity for electric upgrade with Helio being o... read more