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RG&E
- Business Services
- Rochester, NY
About this business
Location details
89 East Avenue, Rochester, NY, 14604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
bc they never work with u on ur light bill
I called two hours before they close and was told I'd be on hold for 37 minutes. An hour later my call I was disconnected. I called back to used the service where someone would call you back and was told I had a 47 minute wait. So I called anyway while I waited just in case I might get connected faster. I was told I had a 27 minute wait. Never got a call back from rge, no one ever picked up the line. My bill was paid but my power was out. I wish we had other power companies to pick from.
The service for us has been okay, but I mean we have no choices but them so can't compare. However don't appreciate the rude worker who came out to start pur service today. Don't need to be lectured about the state of our under repair/renovation home thank you.
customer service is horrible I've been hung up on and stillwomt answers my questions...
just because they want to raise prices again dont mean everyone can afford it and they shut u off and dont care what the weather is
Frequently asked questions about RG&E
How is RG&E rated?
RG&E has a 2 star rating with 1,101 reviews.
When is RG&E open?
RG&E is open now. It will close at 5:00 p.m.
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