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7, Gwynns Mill Ct suite j, Garrison, MD, 21117, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a wiring issue and was looking for a part, called Rexel and talked to Howard. He was a buge help, facetimed me and looked at the issue and helped me resolve it in minutes.
It is unfortunate that my experience today at REXEL was not as expected. I’m not sure if the staff was having a bad day but I was not treated respectfully. The customer service was extremely disappointing, when inquiring for an item, the staff used these words “am I talking to your empty brain?” I have never been at a store where such demeaning language is used to address a customer. I will not be shopping at this store.
Great experience for us at Artisan Electrical, they had just what we needed, friendly and fast service! Howard was a great help to us.
Great Great Customer service!
Rexel has a 4.1 star rating with 17 reviews.
Rexel is closed now. It will open tomorrow at 9:00 a.m.
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