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RevenueWell
- Software company
- Bannockburn, IL
About this business
Location details
2275 Half Day Rd Ste 337, Suite 337, Bannockburn, IL, 60015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedHave had a great experience with Mara this week resolving issues with moving in rapid motion to 100% paperless! Thank you!!
Feature rich, but behind the times with their phone app. I hear it's on the list as an enhancement, but being able to view the schedule in a schedule format (instead of a list) and able to see who the provider is is imperative. The app is useless except to get basic patient info because of that. The VOIP system, while complex to newbies, is definitely high quality: better sound, more reliable than the competition. The RW program in general is excellent. The fine detail of customization for how we can contact our patients is ... read more
I used RW for awhile and decided to use the phones integration...STAY AWAY. A third of our patients weren't able to contact us and for 2 days none of our patients could call us. When they called it said our number was disconnected. I left in December for preservation and the manager has yet to contact me and release us from our contract. Sometimes being nice just isn't enough.
Business response:
Hi Dianna - I’m so sorry to hear you’ve had a less than stellar experience with RW Phone. We always strive for our customers to have the best experience with our products so I’ve spoken to our Customer Success manager and he will be reaching out to you today to resolve this issue. Thank you for your feedback.
I’ve been using RevenueWell since the day Patterson partnered with them roughly 10 years ago. The interface is user friendly, easy to navigate, and support is just a click away. Although at first glance it may appear to be a cookie cutter tool, it is actually highly customizable. If you’re the creative type or have a clear vision of how you want your brand represented, you can use their tools to showcase your own content. If you have no idea what content or don’t have your own images, they’ve got you covered with pre-populat... read more
friendly,respectful and that means a GREAT DEAL TO ME AND MANY MORE INDIVIDUALS!!!!!💯💯💯💯
We did our 90 trial with them and then they informed us there were extra charges involved per transaction for payments processed, on top of the per transaction fee they already charge. Dont think they are honest and the fees are unjustified. $350 a month is plenty! Went back to patient activator that we have used for years and loved.
Business response:
Hi Kim! Thank you for your feedback, and we’re sorry for any frustration or confusion around the updates to RW Payments. RW Payments is an optional feature, and the corresponding fees are competitive with other credit card processing platforms. In the future, we’ll do a better job of communicating this to our customers. We’re happy that you gave RevenueWell a try. If you’re ever evaluating dental marketing platforms in the future, we’d love for you to give us another look.
Our office uses RevenueWell for 3 years now and absolutely love it! Customer service is on top of everything and there are many training sites on FB to help with a little extra guidance! Best decision we made! 🙌🏻😘
Business response:
Janeen, thank you for taking the time to leave this review! So happy to hear you are loving RevenueWell. 😃
I love my revenue well! Thank you for all the assistance you provide
Frequently asked questions about RevenueWell
How is RevenueWell rated?
RevenueWell has a 3.9 star rating with 138 reviews.
When is RevenueWell open?
RevenueWell is closed now. It will open on Monday at 7:00 a.m.
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